Shipping Information

Every etoile product is shipped directly from our main office in Texas. For our US customers, shipping costs will be calculated at check out with the opportunity for you to select Domestic Ground, USPS Priority 2-3 Mail, and Overnight Express.

Order Processing

Please note that orders are processed and shipped Monday through Friday. Orders are not processed or shipped on national holidays. All orders that are placed on a Saturday, Sunday, or national holiday will be processed the following business day.

International Shipping

All orders shipped outside of the United States are subject to additional shipping charges. Any import duties and taxes that are charged when the parcel reaches the destination country are the responsibility of the recipient. If you have questions related to customs charges, we recommend contacting your local customs office.

  • Any order being shipped to a destination outside of the US may be subject to import duties and taxes that are collected as a part of the 'international handling fee' during checkout. The order total presented at checkout will be the exact amount that you will be billed. There will not be any additional costs billed upon delivery or due as COD charges.
  • When placing an order for delivery outside the US, you are considered the importer of record and must comply with all applicable laws and regulations. charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge are the customer's responsibility.
  • All prices are shown in US dollars ($USD). The product price is exclusive of any import duties, taxes, and shipping charges. such fees will be calculated at the time of checkout and will be displayed as the international handling fee, also in US dollars ($USD).
  • We do not accept returns for items shipped internationally.

Those retailers outside the US interested in selling etoile in their shop our boutique, please visit our Wholesale page and submit your information in the form provided.