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The Etoile Totes online boutique is open 24 hours a day, 7 days a week. Our Customer Support office is open from the hours of 9:00 AM PST (Pacific Standard Time) and 6:00 PM PST. We are closed weekends and all major, US holidays.
Any order placed during our off time will be processed the following business day. Always check your "My Account" page for shipping and delivery notifications.